Customer engagement

5 Customer Engagement Metrics All Ecommerce Sellers Must Track

[vc_row][vc_column][vc_column_text]According to latest UNCTAD estimates, the global ecommerce market is worth $22.1 trillion, and it’s only getting bigger. By 2019, approximately 80 percent of internet users will make at least one purchase online during the year. Ecommerce represents a great opportunity to boost your sales revenue and connect with new buyers. However, there are numerous…

Nerilus People Analytics

Using people analytics to drive business performance: A case study

[vc_row][vc_column][vc_column_text] A quick-service restaurant chain with thousands of outlets around the world is using data to drive a successful turnaround, increase customer satisfaction, and grow revenues. People analytics—the application of advanced analytics and large data sets to talent management—is going mainstream. Five years ago, it was the provenance of a few leading companies, such as…

Automations

Harnessing automation for a future that works

[vc_row][vc_column][vc_column_text] Recent developments in robotics, artificial intelligence, and machine learning have put us on the cusp of a new automation age. Robots and computers can not only perform a range of routine physical work activities better and more cheaply than humans, but they are also increasingly capable of accomplishing activities that include cognitive capabilities once…

SME MasterClass - Funding Your Business

Nerilus launch SME MasterClass, set to empower 5000 SMEs by 2020

[vc_row][vc_column][vc_column_text] Make history with us as we launch Nerilus SME MasterClass – a quarterly learning and networking program for small and medium-sized businesses in Nigeria. SME MasterClass is Nerilus International’s strategic business support intervention for SMEs with the vision to empower 5,000 SMEs by 2020. Business owners will be taught basic knowledge required to be…

Starting Your Own Company

50 Tips for Starting Your Own Company

[vc_row][vc_column][vc_column_text]Starting your own business isn’t for the faint of heart. It’s stressful and pretty much demands your complete focus. On the plus side, it can also be a fulfilling experience professionally and personally. Here are 50 tips on how to make your business come to life: 1. Do a self-inventory. Not everyone has what it…